Accessibility Statement

Our Commitment

We are committed to providing a website and application that are accessible to the widest possible audience, regardless of technology or ability. We aim to comply with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards and continuously improve the user experience for everyone.

Given that our primary users include neurodiverse children and their families, accessibility is not just a compliance requirement but core to our mission. We understand that many of our users may have additional accessibility needs, and we design with this in mind.

Standards and Guidelines

NeuroCue strives to conform to:

• Web Content Accessibility Guidelines (WCAG) 2.1 Level AA
• Australian Government Digital Service Standard
• Section 508 of the US Rehabilitation Act
• EN 301 549 (European accessibility standard)
• NDIS Provider requirements for accessible communication

Accessibility Features

Features for Neurodiverse Users

Understanding our primary audience, we've implemented specific features to support neurodiverse individuals:

• Visual schedules: Picture-based communication for non-verbal users
• Predictable interface: Consistent layout and navigation patterns
• Reduced cognitive load: Simple, clear language and minimal distractions
• Customizable sensory experience: Options to reduce animations and sounds
• Clear instructions: Step-by-step guidance with visual cues
• Error prevention: Confirmation dialogs for important actions
• Flexible timing: No automatic timeouts or session expirations
• Progress indicators: Visual feedback for all processes

Browser and Device Compatibility

NeuroCue is designed to work with:

Assistive Technology Support

We test our platform with various assistive technologies:

• Screen readers (JAWS, NVDA, VoiceOver, TalkBack)
• Screen magnification software
• Voice recognition software (Dragon NaturallySpeaking)
• Switch access devices
• Eye tracking systems
• Alternative keyboards and mice

Known Limitations

While we strive for full accessibility, some areas are still being improved:

• Some third-party content may not meet accessibility standards
• Older PDF documents may not be fully accessible (we're updating these)
• Live video streaming captions may have slight delays
• Complex data tables on mobile devices may require horizontal scrolling

We are actively working to address these limitations and welcome your feedback.

Testing and Evaluation

We regularly test our accessibility through:

• Automated accessibility testing tools (axe, WAVE, Lighthouse)
• Manual testing with assistive technologies
• User testing with people with disabilities
• Annual third-party accessibility audits
• Feedback from our user community

Feedback and Contact

We welcome your feedback on the accessibility of NeuroCue. Please let us know if you encounter accessibility barriers via our contact form.

Please provide specific details about the accessibility barrier, including:

• The page or screen where you encountered the issue
• Your assistive technology (if applicable)
• Your browser and operating system
• Any error messages you received

Continuous Improvement

We are committed to continuously improving accessibility:

• Regular accessibility training for our development team
• Including users with disabilities in our design process
• Staying current with accessibility standards and best practices
• Quarterly accessibility reviews and updates
• Partnership with disability advocacy organizations

Additional Resources

For more information about web accessibility:

• W3C Web Accessibility Initiative
• Australian Human Rights Commission
• Vision Australia
• Australian Network on Disability